Shelter England provides free, expert housing advice and support for anyone facing housing difficulties.
If you are homeless, at risk of losing your home, experiencing abuse at home, or need urgent housing help, Shelter offers several ways to get support:
- Emergency Helpline: Call if you are homeless, have nowhere to stay tonight, are at risk of harm or abuse, or worried about losing your home in the next 2 months.
- Online Housing Advice: Access quick answers, next steps, and information about your housing rights through our online advice pages.
- Webchat: Chat online for immediate support if you are homeless or at risk.
- Local Services: Find out more about Shelter's local services for in-person support.
Topics we cover include:
- Homelessness
- Private renting
- Tenancy deposits
- Benefits, debts, and money
- Council housing
- Eviction
- Repairs
- Mortgage repossession
All advice is free and confidential. Shelter is a national charity dedicated to helping people in England with housing problems.
Visit our website or contact us for more information and support.
Service access criteria:
1.Must be a family with dependent children, must have 2 or more unmet additional needs within the household, must be a seen as a resident of Hackney, Newham or Waltham Forest..
Categories:
Advocacy
Family support groups and organisations
Housing advice
Support with housing
Youth support
Additional needs catered for:
Vision impairment friendly
Hearing impairment friendly
Wheelchair accessible
Learning difficulty friendly
Physical disability friendly
Takes place in the client’s home
Non English speaking friendly
Waiting list (weeks):
2
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