The Household Support Fund is here to help Torbay residents facing financial hardship with essential costs like food, fuel, and water.
This scheme is designed to support households most in need, especially those on certain benefits or with dependent children, and those receiving Personal Independence Payments (PIP) or Attendance Allowance.
- £100 payment for fuel, water, and food: If you receive Universal Credit, Employment and Support Allowance, or Pension Credit and have dependent children or receive PIP/Attendance Allowance, you can apply for a one-off £100 payment. Only one claim is allowed per household from April 2025 to March 2026.
- Supermarket vouchers: Available for families with children living in Paignton and Brixham. Collect from Family Hubs at The Barn (Brixham) or The Beehive (Paignton) during set hours (Mon-Fri, 9:30-11:30am & 2-4pm). Supplies for Torquay residents are currently unavailable.
- Foodbanks and Social Supermarkets: Support is provided via the Torbay Food Alliance and six local social supermarkets.
- Debt and Advice Services: Financial support and advice are available for those struggling with bills or debt.
- Help for individuals in financial hardship: Accessed through partner agencies.
- Council Tax Support: Extra help for working-age households on Council Tax Reduction (no need to apply).
- Welfare Support Scheme: For people setting up a home for the first time or needing extra help with Council Tax.
- Free Home Energy Assessment: Provided by ECOE Advice, including help with energy bills, grants, and crisis support (fuel vouchers, white goods, debt advice).
How to apply: Complete the online application form for the £100 payment. If you cannot apply online, paper forms are available at Torquay, Paignton, or Brixham Libraries. Only one application per household is allowed per year.
Contact and support: For general support, call the Torbay Community Helpline at 01803 446022. For energy advice, contact ECOE Advice at healthyhomes@ecoeadvice.org.uk or 0800 772 3617 (Mon & Wed, 9am-1pm).
Stay updated: Waiting times may apply due to high demand. Updates will be posted on the website.
All support is subject to eligibility and availability.