Report damp and mould if you are a Council tenant

Worried that damp or mould is affecting your health or your home? This support is for Havering Council tenants and leaseholders with damp or mould in a council property. Havering Council investigates damp and mould, checks the cause, and can arrange repairs, mould treatment or further support where needed. - Surveyors can check for leaks and other causes of damp or mould. - Repairs may cover issues such as broken drains, plumbing, roofs, guttering, external walls or ventilation. - The service may provide mould washes, redecorating and cleaning materials where appropriate. - Staff can check extract fans and heating controls, and may use thermal imaging, monitoring or CCTV surveys when the cause is unclear. - Vulnerable residents are prioritised where repairs demand is high. Cost: Not stated by Havering Council How to access: Request a referral through Joy.