Together we create a world where single parent families don’t just survive, but thrive.
We're here for you - Gingerbread Advice Service
The Gingerbread Advice Service provides support and expert advice on any aspect of single parenting, from dealing with a break-up or bereavement to going back to work or sorting out child maintenance, benefit or Universal Credit issues. Our expert advisers provide tailored advice and can talk you through your options.
Our advice service is free and confidential, and we’re proud to be AQS-accredited
Helpline: 0808 802 0925
Webchat is available on our website
Deaf and speech impaired callers can access the Gingerbread helpline via the NGT Text relay service. Text users can prefix their call with 18002.
If you don’t speak English as a first language, we can call you back with an interpreter. When you call the helpline, tell the adviser which language you need and give your phone number. We aim to call back with an interpreter the same day. All calls will be from a withheld (private) number. We will not leave a message without your permission.
Do you need urgent support?
Are you feeling anxious, worried or overwhelmed? Text the word GINGER to 85258 at any time of day or night and talk to a trained volunteer who will work with you to take your next steps towards feeling better.
The service is free and confidential, and won’t show up on your phone bill.
Benefits calculations
Our team can provide tailored advice on money matters, helping you make better informed decisions about your finances. The team cannot give benefit calculations via webchat. For a calculation, please call the helpline on 0808 802 0925 or use our online benefit calculator.
Information and advice
Find information and advice on a range of topics on our website.
Local groups
Our local and digital groups offer single parent families in England and Wales a chance to get together, meet new people and support each other.
Run by single parent volunteers, Gingerbread groups are a safe space for single parents to share the highs and lows of parenting or just to have a cuppa and a chat while your children play. Our digital groups are available 24/7 and there are Zoom meet ups too. Find a group near you.