Shelter England is a leading charity dedicated to defending the right to a safe home for everyone. We offer free, expert housing advice to help you understand your rights and get the support you need, whether you’re facing homelessness, eviction, problems with private renting, tenancy deposits, benefits, debts, or housing repairs.
Our website provides clear, practical guidance on a wide range of housing issues, including:
- Homelessness advice
- Private renting and tenancy rights
- Eviction and repossession
- Benefits, debts, and money problems
- Council housing and repairs
- Mortgage arrears
How we help:
- Comprehensive online advice and resources
- Campaigns for fairer housing policies
- Opportunities to get involved through volunteering and fundraising
- Support for professionals working in housing and homelessness
Accessing our services: All advice is available free of charge via our website. If you need help, visit our Get help pages for immediate support.
Get involved: You can support Shelter by donating, volunteering, or joining our campaigns to help end the housing emergency.
Contact us: For general enquiries, donations, volunteering, or corporate partnerships, see our contact details below. Please note: We do not provide housing advice via phone or email – all advice is available online.