We provide impartial, independent and confidential advice to assist our service users in dealing with a range of daily life issues, from benefit entitlements to accessing social care services. The IAG service aims to enable and empower everyone to have equal access to all mainstream services, provided by either statutory bodies or third sector organisations. Many of these services are only accessible over the phone or online, which are often difficult for our members to access due to cultural, language or IT skills barriers. This service helps to eradicate or minimise disadvantage and exclusion from the community.
Social welfare benefits
Social housing
Education and school places
Access Health and Social Care services
Disability support
Older People’s needs
Immigration (by a pro bono, qualified Immigration lawyer)
General enquiries