Reach & Respond: Friends & Family

Our Friends & Family service gives you 24-hour peace of mind and is great value for money. 

In the event of an emergency you'll be able to connect to us at the click of your pendant button and we will let you nominated contact know you need assistance. 

This service includes:

  • A lifeline alarm base unit
  • A lightweight pendant- to be worn around the neck or wrist
  • 24-hour call monitoring and contact to your nominated friend or family member in the event of an emergency.
  • Annual equipment testing and service review. 

Best for:

Reassurance when you have friends and family living close by who are able to respond in emergency callouts. 

£5.76 per week*

*Call out fee of £35 applies if your nominated contact is unable to attend and one of our responders is called out. 

Categories:
Leaving hospital
Day to day helping hand
Managing a long-term health condition
Services for older people
Service access criteria:

All you need to join Reach & Respond is:

An electrical wall socket. 

Our latest technology uses a SIM card to make a call to our call centre so do not need a landline. 

Reach & Respond helps over 9000 people to stay safe in their own home across the Tees Valley, Hambleton and the North Yorkshire coast. 

Additional needs catered for:
Vision impairment friendly
Hearing impairment friendly
Learning difficulty friendly
Physical disability friendly
Dementia friendly
Takes place in the client’s home
Waiting list (weeks): 0
independent living
Disclaimer: Please note that services on the Joy Marketplace are independent and are not necessarily endorsed by your locality/area.