Independent and impartial advice / support for disabled people

Scope's helpline provides free, independent and impartial advice and support on issues that matter to disabled people and their families.  

Phone: 0808 800 3333.

Email: helpline@scope.org.uk.

Textphone: dial 18001 then 0808 800 3333.

Calls are free from UK landlines and mobiles.

Opening times
Monday to Friday, 9am to 6pm.
Saturday and Sunday, 10am to 6pm
Most bank holidays 

How our helpline can support you
Our advisers can answer questions and talk you through a wide range of topics connected with disability, including:

  • benefits
  • finance
  • social care
  • work
  • equipment and assistive technology
  • housing and home adaptations

We can also point you to other information providers and Scope services in your local area.

Online support and advice
Our online support and advice might also be helpful to you.

Language translation
If you prefer to talk to us in another language, call or email the helpline and tell us:

  • your name
  • preferred language
  • contact number

We'll call you back with an interpreter on the line.

British Sign Language
We offer video calls with British Sign Language interpreters.

Categories:
Benefits advice and assessment
Advice for young people
Family support groups and organisations
Helping with money
Information and advice
Managing a long-term health condition
Services for older people
Youth support
Service access criteria:

We support disabled people and their families

Additional needs catered for:
Vision impairment friendly
Hearing impairment friendly
Wheelchair accessible
Learning difficulty friendly
Physical disability friendly
Takes place in the client’s home
Non English speaking friendly
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Disclaimer: Please note that services on the Joy Marketplace are independent and are not necessarily endorsed by your locality/area.