Information and Advice

We operate an advice and information service which is free, independent and confidential to older people, their relatives, carers and friends.

We provide information on issues affecting older people such as welfare benefits, community care, leisure and health.

We can support with:

  • Benefit checks
  • Benefits form filling
  • Dial a Ride
  • Blue Badge
  • Taxi Card applications
  • Support with grant applications
  • Energy tariff checks
  • Home visits can be provided for those who are housebound.

Getting in touch...
For Information and Advice Enquiries, or to make an appointment please call us between the hours of 9am – 3pm.

When you first contact us we shall take your details for a referral. If an Advice Worker is available they will carry out a quick Initial Assessment.

This helps us to fully understand your circumstances and ensure that we provide the most appropriate level of support tailored to your individual needs.

Service statistics
Usually replies in 6 days
79% of referrals accepted
Categories:
Adult carers advice and support
Connecting with others
Day to day helping hand
Getting active
Healthy lifestyle
Helping with money
Information and advice
Services for older people
Support for carers
Service access criteria:

Residents of Havering, Redbridge or Barking & Dagenham aged 50+.

Additional needs catered for:
Takes place in the client’s home
ageuk, ageuk bhr, information and advice, information, advice
Disclaimer: Please note that services on the Joy Marketplace are independent and are not necessarily endorsed by your locality/area.