Green Doctors- Groundwork London

What is a Green Doctor?
Part of the community charity, Groundwork London, Green Doctors are a team of expert energy advisers who arrange a one-hour phone consultation with residents on their energy use. For 15 years Green Doctors have been helping households in London save money, stay warm and improve energy efficiency at home. Working in partnership with London Boroughs and Housing Associations and different organisations to give advice on bills, provide free energy-saving measures, and refer residents to further services to improve health and well-being.

What happens during the Green Doctor telephone consultation?

As a response to the Covid-19 outbreak, we are now offering pre-booked phone consultations. We can provide appointments with sign language interpretation (via video call) and language interpretation as well for non-English speakers.  The telephone consultation can be done in any language, will be conducted in a three-way call.   


During telephone consultation, the Green Doctor will help residents to:    

 - save money on their energy bills    

 - switch energy provider to save money    

And where they are eligible:  

 - access the Priority Services Register   

 - access the Warm Homes Discount (£ 140 payment)  

 - apply for grants for energy and water debt   

 - refer residents to other services for additional support 


This service is available to households if they meet one of the following criteria:

  • On a low income (£15,900 or less pa) or in receipt of any means-tested benefits; and/or: 
  • With a health condition (such as respiratory/ circulatory disease or mental health condition) 
  • People with a disability 
  • Older people (65 and over) 
  • Households with children under 5 
  • Pregnant and on low income 
  • Young person (16-25) on low income 
Service access criteria: We can accept referrals for any of the London Boroughs, Slough, Kent, Surrey, and Sussex.
Connecting with others
Getting active
Healthy lifestyle
Day to day helping hand
Helping with money
Information and advice
Transport and getting around
Mental health
Support with housing
Support with employment
Support for carers
Managing a long-term health condition
Basic necessities (food/clothes)
Arts and creativity
Connecting with nature
Youth support
Social prescribing
Additional needs catered for:
Vision impairment friendly
Hearing impairment friendly
Wheelchair accessible
Learning difficulty friendly
Physical disability friendly
Dementia friendly
Takes place in the client’s home
Non English speaking friendly
Key words - separate with a comma: energy, water and waste, advice, saving, money