PlusBus 5.0

What is PlusBus?
Our PlusBus service provides door-to-door transport for people who find it difficult to use public transport. People can register if you are unable to use public transport and/or have mobility difficulties.

Where and when can I travel?
You can travel anywhere in the Borough of Ealing between 9am and 4.30pm, Mondays to Fridays (subject to availability).

Key info:

  • Door to door accessible community transport service within the Borough of Ealing Mon-Friday for anyone who cannot access public transport.
  • Our drivers are single man crews and cannot enter someones home, clients must able to make it to their own front door.


  • The first 5 return journeys are free
  • Then £5 for a return £3 for a single journey
Service access criteria: Borough of Ealing, unable to access public transport
Connecting with others
Getting active
Healthy lifestyle
Day to day helping hand
Helping with money
Information and advice
Transport and getting around
Mental health
Support with housing
Support with employment
Support for carers
Managing a long-term health condition
Basic necessities (food/clothes)
Arts and creativity
Connecting with nature
Youth support
Social prescribing
Additional needs catered for:
Vision impairment friendly
Hearing impairment friendly
Wheelchair accessible
Learning difficulty friendly
Physical disability friendly
Dementia friendly
Takes place in the client’s home
Non English speaking friendly





5 months ago

I have used the PlusBus community bus on a weekly basis for many years now. The staff in the booking office have always accommodated my needs where they are able to or an alternative solution is always offered. I have always found the booking staff very friendly and helpful.