Totnes Caring Services

What we offer
We provide our services to vulnerable, predominately older people, living  in Totnes and its surrounding areas.
To use our services, you must be registered with either the Leatside or Catherine House doctors’ surgeries and live within our area of coverage.

Totnes Caring has fully trained staff and volunteers who are personable, insured and DBS checked.

Just some of the services we offer

  • Shopping
    Volunteers can accompany you, or you can provide a shopping list for volunteers to collect for you. These can be ‘one-off’ trips – for example, stocking up on basic foods following discharge from hospital, or they can be a regular thing. Whatever you need.
  • Form Filling
    We have volunteers who are trained to help clients to complete Attendance Allowance claim forms. For other benefit forms we direct clients to other more relevant services. Volunteers are able to help with paperwork, sorting bills, or responding to important letters. We can also help to set up Direct Debits or liaise with banks etc. on your behalf.
  • Lunch Club
    Our popular Lunch Club is held five days a week (Monday – Friday, excluding Bank Holidays).
  • Memory Café

People with memory problems and their carers are very welcome at our Memory Cafe.  
Our Memory Cafe is an opportunity to meet socially with others, make new friends, share information, and have some fun over tea and biscuits.Just drop in, any Thursday between 12:30 and 4pm. The Totnes Boating Association Club,
Steamer Quay Road, Totnes,
TQ9 5AL

  • Emergency Lifeline
    A fast and easy way of getting in contact with an emergency control centre – at the press of a button. Connected to your telephone line, this enables you to maintain an independent lifestyle, whilst bringing peace of mind to carers and relatives. 

If you have a fall or need to summon assistance but cannot get to the telephone, just press the button on your wrist band or knecklace pendant. This will alert the control centre that you need help and they will take the appropriate steps to raise the alarm.

For further up to date information on Emergency Alarm Providers, or assistance with installation, please contact us on 01803 865684.

  • Helpful Staff and Volunteers
    Our staff and volunteers are fully trained, DBS checked and there to provide high-quality individual support – and company when needed.
    Computers, iPads and Mobile Phones
    Are you having problems or difficulty setting up, or using your computer or mobile device?

We can help with a ‘get you going again‘ visit to help you with your computer, iPad, printer or mobile phone.
Just Plain Listening!
Sometimes you don’t need anything other than to have a good old natter! We have some of the finest ears in Totnes – call us and we’re sure to put you in touch with a friendly pair!

Service access criteria: Only available in Totnes and the surrounding area, Must be registered with either the Leatside or Catherine House doctors’ surgeries and live within our area of coverage
Categories:
Connecting with others
Getting active
Healthy lifestyle
Day to day helping hand
Helping with money
Information and advice
Transport and getting around
Mental health
Support with housing
Support with employment
Support for carers
Volunteering
Managing a long-term health condition
Basic necessities (food/clothes)
Advocacy
Arts and creativity
Connecting with nature
Youth support
Social prescribing
N/A
Additional needs catered for:
Vision impairment friendly
Hearing impairment friendly
Wheelchair accessible
Learning difficulty friendly
Physical disability friendly
Dementia friendly
Takes place in the client’s home
Non English speaking friendly
N/A
Key words - separate with a comma: Totnes caring, Befriending, Shopping, Form filling

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