Support for Carers

Carers First is a UK registered charity working with unpaid carers to provide practical information and advice. We understand the challenges unpaid carers face and offer services designed to make it easier for them to continue living their lives to the fullest.

At Carers First, we understand that caring can be hard, but believe getting the right help shouldn’t be. 

What is a carer?

A carer is anyone, of any age, who looks after another person who could not manage without them. The care they provide is unpaid. There are no qualifications or criteria that stipulate who is, or isn’t a carer.

Every carer's story is different, yet the issues they face are often similar. Nearly half of carers struggle to balance employment with their caring role, others find it difficult to make time for their own health and wellbeing, and for many the situation can create serious financial difficulties.

There are 6.5 million unpaid carers in the UK today, taking care of friends, relatives and loved ones. Nearly half also juggle work and childcare on top. There are many reasons people require care, including; illness, disability, frailty, mental health issues or addiction. 

A carer could be a 40 year old man caring for his partner with cancer or a 12 year old child caring for their parent who has suffered an injury.

What does Carers First do?

Obtaining relevant information and support can itself be a challenge, but with it, carers can thrive. That is why Carers First offers several avenues for people to get the help they need, when they need it. 

Our team provides advice on potential support available, such as the carers allowance and carers assessment. We work with carers to identify the best way forward for them as individuals, and support them with practical information on things like; employment issues, how to access respite, as well as helping to navigate sensitive conversations with GP’s, hospitals and social care professionals. 

Our Carers Hub is available daily, offering carers the opportunity to talk with specialised staff about whatever’s on their minds. We also organise fun activities and social groups, supporting carers who may feel isolated or who wish to connect with others in a similar situation.

Support we provide carers:

  • Tailored information, advice and guidance to help with their caring role
  • The opportunity to talk in detail about their caring role and co-produce a plan to support you, linking into ours and other local services
  • Help carers access and prepare for a carer’s assessment
  • Support with conversations with people and services including GPs, social care and hospitals
  • Practical training to help carers with their caring role
  • Support carers to maximise household income by providing information about welfare benefits and financial support
  • Opportunities to access groups, activities and our Carers on-line forum so carers can meet and chat to others in a similar situation to themselves
  • Regular contact by telephone, Carers First website and on-line chat, monthly e-news and regular “What’s On” guides containing details of groups supported by Carers First and other organisations
  • Support carers to plan for emergencies
Service access criteria: Must live in, or looks after someone who lives in Newham
Connecting with others
Getting active
Healthy lifestyle
Day to day helping hand
Helping with money
Information and advice
Transport and getting around
Mental health
Support with housing
Support with employment
Support for carers
Managing a long-term health condition
Basic necessities (food/clothes)
Arts and creativity
Connecting with nature
Youth support
Social prescribing
Additional needs catered for:
Vision impairment friendly
Hearing impairment friendly
Wheelchair accessible
Learning difficulty friendly
Physical disability friendly
Dementia friendly
Takes place in the client’s home
Non English speaking friendly
Key words - separate with a comma: Carer support, information, Newham, care assessments, training, caring,