Support at Home for Older People

Our job is to deliver safe, innovative services. Inspired by our customers and founded on our values of fulfilling the potential of every customer, colleagues and community we work with. 

Our older people's services offer you choice and independence to suit your situation. With our Extra Care services offering you peace of mind and easy access to at-home support if you need it, to our residential care at Suffolk Lodge as your support needs increase.

Situated within the local community our each of our older people's services are provided within purpose-built accommodation. Offering you peace of mind, welcoming surroundings and easy access to the local shops. Our shared lounge and dining rooms are perfect for socialising, and our well-presented gardens offer safe and relaxing areas to enjoy the outdoors.

Our support changes with you and your needs, wishes and goals. this can include:

Support from trained Optalis staff, including sleepover shifts and overnight assistance
Household tasks
Personal care
Planning and preparing meals
Managing your health needs
Maintaining links with friends, family and the community
Social and leisure activities

Connecting with others
Getting active
Healthy lifestyle
Day to day helping hand
Helping with money
Information and advice
Transport and getting around
Mental health
Support with housing
Support with employment
Support for carers
Managing a long-term health condition
Basic necessities (food/clothes)
Arts and creativity
Connecting with nature
Youth support
Social prescribing
Additional needs catered for:
Vision impairment friendly
Hearing impairment friendly
Wheelchair accessible
Learning difficulty friendly
Physical disability friendly
Dementia friendly
Takes place in the client’s home
Non English speaking friendly