GamCare

About Us
 
Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by  gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

Our Ambitions

We have worked with staff and service users to identify four major strategic ambitions which will drive our work forwards in pursuit of our mission.

• Gambling harms are widely recognised and prevented.
• Universal access to effective tools and support.
• Universal access to caring, evidence-led and integrated treatment.
• GamCare’s work is trusted, valued and effective.

Our Services

The National Gambling HelpLine is free to call on 0808 8020 133 or you can chat to an Adviser. We provide live, confidential, one-to-one information, advice and emotional support, plus we can signpost to further sources of specialist help, including our face to face, online and telephone treatment services across England, Scotland and Wales.

Our Helpline (phone and live chat) services are available 24 hours a day. Advisers are specifically trained and can discuss what options are available, and they can offer coping strategies to those who want to change their gambling behaviour as well as support for others who are impacted by gambling.

Our online Forum and Chatrooms are available to anyone who wants to share their experiences and seek support from others. Threads include an area for new members, for supporting a problem gambler, recovery diaries, and information about Gamblers Anonymous and Gam-Anon meetings.

Our face-to-face treatment is available in a variety of locations around Great Britain, delivered by GamCare and our network of partner agencies. Our partners are funded to deliver our services, and all agencies receive ongoing training from GamCare to provide free, confidential treatment for anyone affected by problem gambling.