The big difference scheme
We can offer a reduction of water bills to any Severn Trent customer with a low household income. You can now also apply online!
Customer Assistance Scheme
Working with a partner organisation we can help with income maximisation by checking you're receiving the right income and reviewing your benefit eligibility. Debt support an help with one household item can be offered.
Debt Support
We can match your monthly payments - in part of fully - to help bring down your account balance.
Bill Cap Scheme
If you're on a water meter and have three or more children under 19, or you have a medical condition that means you use more water, our Watersure Scheme could help by capping your bills.
Water Direct
We can take the stress out of remembering to pay your bills by arranging to have your payments made directly from your benefits.