Free support from an independent advocate to make a complaint about the care and treatment received from an NHS service. An advocate can help you to work out what you want to complain about and the outcome you’re looking for write your own complaint letter and send it to the right people understand the response you get and what to do next The complaint could be for you, a member of your family or someone you care for. Your advocate will support you to do as much as you can for yourself. Service access criteria: Anyone can make a referral to this service. Categories: Advocacy Information and advice Additional needs catered for: Vision impairment friendly Hearing impairment friendly Learning difficulty friendly Physical disability friendly Non English speaking friendly ihca, ihcas, nhs complaints, nhs complaints advocacy Report this service Disclaimer: Please note that services on the Joy Marketplace are independent and are not necessarily endorsed by your locality/area.