Telephone Befriending

Careline Calling is a registered charity based in Ashbourne. We offer a free telephone befriending service for people living in the Derbyshire Dales and East Staffordshire who are in need of extra support. Calls are available every day of the year, including weekends and holidays.

The service is managed by Jane and Carolyn with the support of our Trustees and amazing volunteers. Our aim is to make the lives of those we call a little better by offering friendship and peace of mind to their family and friends. We also look to signpost people onto other support services in the community.

If you feel you know someone who would benefit from our calls, then please get in touch. One of our team will then contact them to let them know more about our service.

Service access criteria: Available to those living in the Derbyshire Dales and East Staffordshire.
Bereavement support
Connecting with others
Mental health
Services for older people
Social prescribing
Support for carers
Additional needs catered for:
Vision impairment friendly
Wheelchair accessible
Learning difficulty friendly
Physical disability friendly
Dementia friendly
Takes place in the client’s home
Waiting list (weeks): 1
Key words - separate with a comma: Telephone Befriending, Befriending,