Cumbria Safe Haven

The Cumbria Safe Haven is a free mental health service based in Cumbria and who are part of Richmond Fellowship a nationwide mental health charity. The Cumbria Safe Haven provide support in two forms:

They offer up to 8 one-to-one appointments, usually on a weekly basis, and these can be telephone or face-to-face. During the appointments they can work with individuals to help them explore and understand their mental health whilst supporting them to develop healthy coping mechanisms using therapeutic interventions. They also provide emotional support and signposting to relevant services if required. Individuals can self-refer to the service or they can be referred by someone who is supporting them. Referrals can be taken over the phone or via email. They don’t have a waiting list and generally can book appointments the same week the individual is referred. Appointments are available 7 days a week and at different times throughout the day (morning, afternoon and evening).

Support is also provided through weekly mental health community drop-in sessions. These take place in various community venues throughout Allerdale and Copeland. Individuals do not need to refer or book an appointment to attend these drop-ins, they can just turn up, talk with the friendly team of staff, meet other people and learn ways to manage and improve their mental health and wellbeing. 

Service statistics
Usually replies in 1 hour
25% of referrals accepted
Service access criteria: The support provided by Cumbria Safe Haven is free to access for anyone aged 18 and over living in Cumbria and who are struggling to manage their mental health and wellbeing.
Bereavement support
Asylum seekers and refugee support
Mental health support
Homelessness support
Connecting with others
Healthy lifestyle
Helping with money
Information and advice
Mental health
Support with housing
Additional needs catered for:
Vision impairment friendly
Hearing impairment friendly
Learning difficulty friendly
Physical disability friendly
Dementia friendly
Non English speaking friendly
Key words - separate with a comma: Mental health support, one to one support, group support, drop-in sessions, telephone support, anxiety, depression, suicide, self-harm, bipolar disorder, schizophrenia, personality disorder, sleep issues, anger, bereavement support, delusional or paranoid beliefs, eating disorder, emotional regulation, relationship difficulties, self-esteem, confidence, stress, overthinking, ruminating, psychosis, self-care, signposting to other relevant services, social isolation, understanding a mental health diagnosis, tailored support, coping strategies, therapeutic interventions, healthy ways of coping, emotional support, someone to talk to, safe space