Migrant Help

Monday –Friday: 08:30 – 17:30

Asylum services
Have you claimed or are you intending to claim asylum in the UK?
Migrant Help provides independent advice and guidance to assist asylum seekers in the UK move through and understand the asylum process.

We run a free asylum helpline available 24/7/365 and accessible to all asylum seekers in the UK. Just call 0808 8010 503.

Our teams are based across the country and also offer face to face advice to asylum seekers in the initial accommodation sites, as well as outreach services to vulnerable clients.


  • We can advise you in your language on issues such as:
  • How to claim asylum
  • Navigating the asylum process
  • Applying for asylum support including accommodation
  • Notifying the Home Office if your circumstances change
  • Finding legal representation
  • Accessing healthcare
  • Support during the post-decision period - read about the support available after positive decision here, and negative decision here
  • Other asylum and post-asylum claim related matters

We can signpost you to other helpful services in your area by telephone or in person, just talk to your adviser for more information. 

Please note that we are able to give advice on rights and entitlements but we are not able to provide legal advice or legal representation. If we cannot help, we will provide you with a list of qualified legal representatives.

Asylum seekers and refugee support
Information and advice
Additional needs catered for:
Disclaimer: Please note that services on the Joy Marketplace are independent and are not necessarily endorsed by your locality/area.