Information, advice and support about HIV or other STIs

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We're the UK's leading HIV and sexual health charity. We support people living with HIV and amplify their voices, and help the people using our services to achieve good sexual health.

THT Direct helpline

Call THT Direct on 0808 802 1221 for support, advice and information or email us at

We're open:

10am to 6pm, Monday to Friday
Our phone number is 0808 802 1221.

This is free to call from all UK landlines and most major mobile networks. It won’t appear on your telephone bill.

How we can help
Our advisers can provide emotional support if you are worried about your sexual health or have concerns about living with HIV. We can help you access services local to you across the UK, whether provided by us or by someone else.

If your call is complicated then one of our advisers may need to call you back when they’ve done some research. We’ll tell you when we are going to call back. We can also send out information to your home for you to read, in a plain envelope.

You can contact us to find out about:

  • Testing for HIV or other sexually transmitted infections (STIs).
  • Accessing PrEP or PEP.
  • Prosecutions for transmission of HIV.
  • Any other questions about improving your sexual health.
Healthy lifestyle
Information and advice
Managing a long-term health condition
Additional needs catered for:
Takes place in the client’s home
terrence higgins trust, hiv, sexual health, prep, sti, sexually transmitted diseases
Disclaimer: Please note that services on the Joy Marketplace are independent and are not necessarily endorsed by your locality/area.