First Stop

First Stop Darlington is a local charity run by local Trustees, staff and volunteers.

Our Vision is to have a prosperous local community with no one living in poverty. Our Mission is to inspire a will to take action on poverty and through collaboration build practical solutions to avoid and resolve it.

First Stop Darlington provides a Wellbeing and Work Hub in the town centre of Darlington and houses a range of practical, free facilities and activities designed to help people navigate from life events and difficulties through to having control of their destination and a plan of how to get there, no matter what that future vision is.  This includes: 
A friendly welcome and listening ear
Cost effectiveness of your household bills
Housing advice
Benefit advice and applications
Digital Inclusion
Mental wellbeing support services and activities
Who Do We Help

We’ve established enduring relationships with the individuals who visit us. This connection is fundamental to the numerous successes we’ve been a part of, aiding those grappling with significant life challenges. If you live in Darlington or the surrounding Boroughs, are aged 16 or over and are struggling with life’s demands, come and talk to us. We’re here to assist you in discovering solutions and providing support throughout the process.