The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.
PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.
Information
You can contact the patient representative between the hours of 10.00am - 4.00pm Monday to Friday.
Categories:
Mental health support
Information and advice
Mental health
Additional needs catered for:
N/A
NHS listens to patients, NHS listens to relatives and carers and friends, answers their questions, resolves concerns as quickly as possible