Bright Life

The Telephone Befriending Service is a community based telephone befriending & support service which provides a link to a trained volunteer up to three times a week.

This FREE service is for Older People who are socially isolated or lonely.

The Befriending Service Line offers a friendly chat with someone who can summon help if it is required. Wherever possible we link service users with volunteers who share similar interests in the hope friendships can be formed.

The Telephone Befriending Service can also be a way of helping an Older Person in a crisis e.g. someone recently bereaved, feeling depressed and unsure about the future, by giving emotional support during our The Telephone Befriending Service involvement.

We have achieved the National Council Voluntary Organisations Mentoring & Befriending Approved Provider Standard Award.

Connecting with others
Managing a long-term health condition
Services for older people
Additional needs catered for:
Vision impairment friendly
Hearing impairment friendly
Waiting list (weeks): 1