CareLine Support Line

Do you feel you need some support in these challenging times?

Care for the Family’s primary purpose is to strengthen family life in the UK. 

CareLine is a confidential telephone and/or email service which can be accessed by all adults in the UK. It provides a listening ear and will offer support or signposting towards other help as appropriate.

How it works
1. Contact our Customer Care team
Monday to Friday between 9.00 am and 4.30 pm. Say that you would like to speak to a CareLine Advisor:
029 2081 0800

A member of the team will take your contact details and pass them on to an advisor.

A CareLine Advisor will contact you within 48 hours.

Service access criteria: UK resident
Family support groups and organisations
Information and advice
Mental health
Youth support
Additional needs catered for:
Takes place in the client’s home
Waiting list (weeks): 0
Key words - separate with a comma: careline, family, support, parent, helpline, signposting
Who can refer: Self referrals only