Canning Town Housing Hub

Our Housing Hubs are open to Council Tenants and Leaseholders, as well as residents who have pre-arranged appointments to see our Housing Needs and Supply Teams (Lettings, Temporary Accommodation and Private Sector Housing).

These hubs offer a one-stop-shop so residents can discuss queries with staff face to face and try to resolve any issues they are experiencing in person. Services present at our hubs include Housing Liaison, Lettings, Income Collection/Rents, Repairs and Maintenance, Temporary Accommodation, Neighbourhood Response, Resident Involvement and Private Sector Housing.

Although our Housing Needs and Supply Teams (Lettings, Temporary Accommodation and Private Sector Housing) operate on an appointment only basis, you do not require an appointment to meet with other services. However, an appointment will be booked if staff are unavailable when you arrive, and you have the option to book an appointment if you would like to guarantee a specific date/time.

Service statistics
Usually replies in 10 minutes
100% of referrals accepted
Service access criteria: Must be Council tenant or leaseholder or must have active bidding number or living living in private rented accommodation in Newham
Council tenant advice
Housing advice
Information and advice
Support with housing
Additional needs catered for:
Vision impairment friendly
Hearing impairment friendly
Wheelchair accessible
Learning difficulty friendly
Physical disability friendly
Non English speaking friendly
Waiting list (weeks): 0
Key words - separate with a comma: housing, council housing, newham, house, home, housing advice, lettings, temporary accommodation, private sector housing, housing liaison, lettings, income collection, rent, repairs, maintenance, housing repairs