Sutton The Silver Line

The Silver Line Helpline for Older People is a free telephone service for older people. Offering conversation, friendship and support for seniors experiencing loneliness and at risk of isolation. By providing older people the chance to pick up the phone and enjoy a chat, get some support, and feel all the wonderful benefits that come from talking to a friend. The Silver Line service also helps by offering: information and support, insight into how to access local groups and services, a referral to regular friendship calls run by our partner charity, Age UK, protection and support for older people experiencing abuse and neglect.

Service access criteria: Senior
Connecting with others
Services for older people
Additional needs catered for:
Takes place in the client’s home
Key words - separate with a comma: Senior, telephone, helpline, support
Who can refer: Professional referrals only