Family Matters - Hounslow

Family Matters Richmond and Hounslow

We provide Family Matters, our parents support service, in Richmond and Hounslow. Our Family Matters Advisors provide practical support, advice and information to families with children with disabilities and/or additional needs who are feeling under pressure or who are experiencing difficulties.

We will

  • Listen to your worries and experiences in a non-judgmental way
  • Work with you to identify what is working and what is not working
  • Support you to focus on areas of family life that you find challenging and will work with you to identify steps to address some of these difficulties
  • Provide you with information on activities and services and will support you to access them.

To find out more about our Richmond service contact Surabhi Dhondiyal on 07376277779 or contact Martha Fong on 07944 902 794 or email

To find out more about our Hounslow service contact Alka Tripathi on 07376 354 638

To make a referral to our Family Matters service or to self refer to the service please complete our referral form and send to the team

**Please note that Family Matters is a term time only service.**

Any referrals made in the school holidays will not be reviewed until term time resumes.

Join us at one of our forthcoming workshops:

  • Understanding ADHD and supporting your child at home, 14th September, 10.30am (Online)

The session will be run by Dr Jo Steer, a Chartered Clinical Psychologist who specialises in working with children, young people and their families. Book a free place here

  • Puberty in autistic young people, 27 September, 10.30am (Peter and Paul Centre, Teddington):

This session offers information about puberty and how it might be different for autistic young people.The session will be delivered by Robyn Steward, an autistic speaker who has been delivering fun, informative and practical training to professionals and parent / support groups for over 15 years. Book a free place here

  • Decision Making for vulnerable people, 5th October, 10am (online)

Philip Warford from Renaissance Legal will talk about the key principles of the Mental Capacity Act 2005, Powers of Attorney and the Court of Protection. Book a free place here

  • Managing Challenging Behaviour, 7th November, 10.30am (Online)

This workshop will be run by autism and diversity trainer Helen Eaton. During the workshop, Helen will aim to cover the autistic perspective; reducing challenging behaviour by looking at reducing anxiety, sensory overwhelm and demands; increase opportunities for positive routines and interests;managing meltdowns safely. Book a free place here


To hear all the latest news and information from Family Matters, subscribe to our children's services quarterly newsletter here

To read about other children's services at Ruils, visit our pages on SEND AdviceBright Futures and FriendBee SEND Befriending.

Service access criteria: Disabled children and adults and people with long term health & mental health conditions living in the Richmond Borough
Family support groups and organisations
Additional needs catered for:
Waiting list (weeks): 0
Key words - separate with a comma: Parents, support, advise, children, disability, special needs, diversity, autism, family