Citizens Advice Croydon offers free, confidential, and impartial advice to help you resolve your problems and make informed decisions. Our friendly team is here to support you with a wide range of issues, including benefits, debt, housing, employment, and more.
How you can get advice:
- Phone: Call us Monday to Friday, 9:30am – 5:00pm on 0808 278 7960 for advice and support.
- Drop-in: Visit us in person at one of our advice hubs:
- St Alban’s Advice Hub – Every Thursday, 11:00am to 1:00pm at 1 Whitehorse Lane, SE25 6RD
- Croydon North East Community Hub – Every 4th Monday of the month, 10:00am to 1:00pm at 81 Brigstock Road, CR7 7JH
- Online: Submit an online enquiry or search the National Citizens Advice website for information and self-help resources.
Who can use this service? Our service is open to anyone living, working, or studying in Croydon who needs advice or support.
What we help with:
- Benefits advice and assessment
- Debt counselling and financial support
- Housing advice and homelessness support
- Employment and training initiatives
- Consumer and legal advice
- Support for carers and people living with cancer
All advice is free and confidential. You do not need an appointment for our drop-in sessions, but please note that availability may be limited during busy times.
Categories:
Food banks
Benefits advice and assessment
Adult carers advice and support
Affordable housing
Community and accessible transport
Debt counselling
Asylum seekers and refugee support
Council tenant advice
Basic necessities (food/clothes)
Financial advice and support
Consumer advice
Homelessness support
Welfare rights advice
Legal advice
Hostels and emergency accommodation
Housing advice
Housing legal advice
Helping with money
Information and advice
Support for carers
Support with employment
Support with housing
Transport and getting around
Additional needs catered for:
Vision impairment friendly
Hearing impairment friendly
Learning difficulty friendly
Physical disability friendly
Dementia friendly
Non English speaking friendly
Waiting list (weeks):
0
Advice, independent, information, support
Who can refer:
Professional referrals only

Jyotsnaben Patel
3 months agoPatient comment: They were really helpful, the helped me fill in Attendance Allowance and and reapply for Blue badge. I submitted everything and now waiting