Telephone Support Service

Our telephone support service is a hugely important service for socially isolated and housebound older people. Before starting the service everyone receives a detailed assessment and a home visit. The service involves a telephone call from one of our volunteers up to three times per week and this is complemented by home visits throughout the year. As well as the benefits of the conversation the volunteer will be ensuring that everything is in place for the person. 

Service statistics
Usually replies in 18 days
15% of referrals accepted
Service access criteria: Before starting the service everyone receives a detailed assessment and a home visit.
Categories:
Bereavement support
Counselling
Mental health support
Connecting with others
Services for older people
Additional needs catered for:
Wheelchair accessible
Physical disability friendly
Waiting list (weeks): 4
Age Uk, Ealing, Telephone support, Support, Befriending
Disclaimer: Please note that services on the Joy Marketplace are independent and are not necessarily endorsed by your locality/area.