For people experiencing a mental health crisis
The Single Point of Access is open 24 hours a day, seven days a week, 365 days a year.
The team consists of qualified clinicians who are knowledgeable about different services and options. This helps callers to be directed to the most appropriate service to meet their needs.
The team provides advice and guidance through a triage process, where the urgency of care required is assessed. The team also have the ability to make appointments for new referrals to see one of our community mental health teams.
The Single Point of Access works closely, at times of mental health crisis, with our crisis resolution teams and our partner organisations from across the public and private sectors, to direct people to services most able to aid their recovery.
Contact us all year round:
The Single Point of Access is open 24 hours a day, seven days a week, 365 days a year. You can call us on 0800 0234 650 or email cnw-tr.spa@nhs.net
Typetalk:
18001 0800 0234 650 (24 hours a day, seven days a week, 365 days a year)