Dementia information and advice

Dementia UK’s Admiral Nurses are here to support anyone affected by dementia, including Alzheimer’s disease, vascular dementia, Lewy body dementia, and frontotemporal dementia.

Our specialist nurses offer free, confidential advice and emotional support to families, carers, and people living with dementia. Whether you need practical tips for caring, compassionate guidance, or help planning for the future, our Admiral Nurses are a lifeline.

  • Dementia Helpline: Speak directly to a dementia specialist Admiral Nurse for information, advice, and support with any aspect of dementia. The helpline is open Monday to Friday 9am-9pm, and Saturday, Sunday, and bank holidays 9am-5pm (closed 25th December).
  • Virtual Clinic Appointments: Book a free, confidential 45-minute phone or video appointment with an Admiral Nurse to discuss non-urgent questions or concerns. Family members are welcome to join. Appointments are available Monday-Wednesday 9am-7pm, Thursday-Friday 9am-4pm, and Saturday 10am-4pm. Evening and weekend appointments are by video call only.
  • Face-to-Face Appointments: Free, confidential 45-minute appointments with an Admiral Nurse at selected Nationwide branches across the UK. You do not need to be a Nationwide customer. Appointments take place in a private space and can be booked at a time and location convenient for you. Family members are welcome.
  • Online Information Sessions: ‘Dementia: what next?’ is a free online series designed to help you learn more about dementia and the next steps after a diagnosis. Hosted by Admiral Nurses, these sessions cover frequently asked topics and allow you to ask questions via chat or simply listen. You can refer back to the sessions in the future.

Our services are available to anyone affected by dementia, including carers, family members, and people living with dementia. You do not need a referral and there is no cost to access support.

For more information, personal stories, and advice videos, visit our website or contact us directly.

Categories:
Adult carers advice and support
Information and advice
Managing a long-term health condition
Support for carers
Service access criteria:

People with dementia and their carers

Additional needs catered for:
Dementia friendly
Takes place in the client’s home
dementia uk, dementia
Disclaimer: Please note that services on the Joy Marketplace are independent and are not necessarily endorsed by your locality/area.