You may be able to get a home visit from a Department for Work and Pensions (DWP) officer to help you with your benefit claim.
You cannot book a visit yourself. Tell DWP you need help to claim benefits by calling the number of the benefit you’re applying for. If you’re eligible, they’ll arrange a support visit.
You can also be referred for a support visit by a charitable organisation like Citizens Advice or Age UK.
Support visits can take place somewhere other than your home, for example at a hospital. This will usually be discussed with you when you’re referred.
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Helping with money