**Social Transport Service - Volunteer Friends**
**Overview**
The Social Transport Service is designed for residents of the Borough of Nuneaton & Bedworth, specifically targeting individuals aged 65 and over who are unable to use public transport due to ill health, old age, or disability.
**Eligibility Requirements**
- Age: 65 years and older
- Residency: Must reside within the Borough of Nuneaton & Bedworth
- Not suitable for those who can utilize public transport
**Cost Structure**
- Rate: £0.45 per mile
- Administrative Fee: £3 per journey (effective from 1st October 2020)
- Payment: All fares and fees are payable directly to the driver, who can provide a receipt upon request. Note that any applicable parking fees will also be charged.
**How to Engage with the Service**
1. **Contact us**: Call our office at **024 7664 0088** or email us at **info@volunteerfriends.org.uk**.
2. **Booking**: Please provide a minimum notice of **2 working days** for your journey.
3. **Confirmation**: When booking, include the names of all passengers for insurance purposes.
4. **Changes & Cancellations**: Notify us of any changes or cancellations as soon as possible.
**Important Guidelines**
- Please wear a seatbelt at all times.
- Smoking is not permitted in the vehicle.
- Note that this service is not intended as a taxi alternative. Changes to travel plans made after booking may result in restrictions on future service use.
**Service Availability**
- **Managed By**: Volunteer Friends
- **Drivers**: All drivers are volunteers using their own vehicles to support this community service.
- **Priority**: Please be aware that medical trips via the Medicar service will be prioritized over social trips.
**Services Offered**
- One-way trips
- Two-way trips
- Wait and return options
For more information or to book your journey, please reach out via phone or email. We look forward to assisting you!
Categories:
Transport and getting around
Volunteering
Service access criteria:
Adult
Additional needs catered for:
N/A
Volunteer, Friends, Transport, Independence, Social, Rehabilitation, Well-being
