DLR Community Ambassadors

DLR Community Ambassadors

Our DLR Community Assist program provides a free comprehensive range of support services to enhance travel on the DLR. The service includes help for passengers with disabilities or health challenges to travel independently, provides assistance to families with young children, and promotes safe travel behaviours in schools. Delivered by our Community Ambassadors, the team also offers support to those who are nervous or unfamiliar with public transport, and works closely with community groups and local businesses. Assistance is available to unemployed individuals with travel to job interviews, help for those who are digitally excluded with online travel planning, and guidance on making cost-effective travel choices.

Our DLR Assist video provides a concise overview of the support we offer and introduces you to our team. You can view the video at the following link:

https://vimeo.com/889138233

How community ambassadors can help

  • Give safety talks and presentations to primary schools in the DLR area.
  • Accompany schools on accessibility trips.
  • Take passengers out on a DLR accessibility trip to demonstrate how to use the railway - this is particularly useful for wheelchair and scooter users, as well as anyone with a walking stick or child buggy.
  • Host drop-in sessions at local supermarkets, community centres and other locations, weekly/fortnightly. These sessions offer information and advice about travelling on the DLR, engineering works and accessibility trips

Contact the team on 0207 363 9818 or at ambassadors@keolisameydlr.co.uk

Service statistics
Usually replies in 27 days
100% of referrals accepted
Categories:
Community and accessible transport
Connecting with nature
Connecting with others
Healthy lifestyle
Information and advice
Managing a long-term health condition
Services for older people
Support for carers
Support with employment
Transport and getting around
Service access criteria:

Lives within a 10 minutes walking distance from a DLR station

Additional needs catered for:
Vision impairment friendly
Hearing impairment friendly
Wheelchair accessible
Learning difficulty friendly
Physical disability friendly
Non English speaking friendly
Waiting list (weeks): 0
DLR, careers talks, careers fair, help getting out and about, train, trains, DLR, open days, accessibility, mobility scooter training, safety talks, safety, travel advice, feedback, newham, lewisham, tower hamlets, greenwich, royal borough of greenwich
Disclaimer: Please note that services on the Joy Marketplace are independent and are not necessarily endorsed by your locality/area.