Care Navigation

Care Navigation from Age UK Redbridge, Barking & Havering is a free service designed to support older people living with one or more long-term health conditions in Redbridge, Barking & Dagenham, and Havering.

Our Care Navigators work closely with you to understand your circumstances, hobbies, interests, and goals. Together, we create a personalised plan to help you access the support and services you need. This may include:

  • General information and advice
  • Support to access local services and activities
  • Help with benefits advice and information
  • Signposting for legal advice
  • Support to access transport schemes
  • Connecting you with social groups and activities of interest

Our goal is to help you enjoy a good quality of life, build confidence, and maintain independence—whether that means getting out and about, taking up new activities, or enjoying hobbies you once pursued. For those less able to leave home, our volunteers offer companionship and help open up new opportunities for social interaction.

Who can use this service? Anyone living in Redbridge, Barking & Dagenham, or Havering who is experiencing social isolation or managing multiple health conditions. Referrals can be made by GPs, professionals, family members, or by contacting us directly.

Cost: This service is free to eligible clients.

How to access: Call us on 020 8220 6000, email admin@ageukrbh.org.uk, or complete the referral or contact form on our website. Please note: This service is only available within our catchment area and not outside Redbridge, Barking & Dagenham, or Havering.

Volunteering: We welcome volunteers who would like to help older people access local services, provide companionship, or share skills. Visit our volunteering page to find out more.

Service statistics
Usually replies in 3 days
55% of referrals accepted
Categories:
Benefits advice and assessment
Activities for older people
Community and accessible transport
Financial advice and support
Welfare rights advice
Connecting with others
Day to day helping hand
Getting active
Healthy lifestyle
Helping with money
Managing a long-term health condition
Services for older people
Social prescribing
Transport and getting around
Service access criteria:

Residents of Havering, Redbridge or Barking & Dagenham aged 50+.

Additional needs catered for:
Wheelchair accessible
Physical disability friendly
Takes place in the client’s home
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Disclaimer: Please note that services on the Joy Marketplace are independent and are not necessarily endorsed by your locality/area.