Struggling with money or debt? Medway Council’s Financial Welfare Hub is here to help residents across Medway who are facing financial difficulties due to the cost-of-living crisis.
We offer free, impartial guidance and can arrange the most appropriate support for your situation. Our service brings together all the information and resources you need in one place, making it easier to get help when you need it most.
Support available includes:
- Benefits advice and calculators (including Universal Credit, Housing Benefit, Council Tax Reduction, Free School Meals, and Free School Transport)
- Help with housing costs, social housing, rent arrears, and homelessness support
- Money management and debt advice, including access to the Household Support Fund and budget planning tools
- Support for childcare costs and SEND financial support
- Council Tax reduction schemes, Exceptional Hardship Fund, and other Council Tax help
- Access to food banks and support for health-related financial needs
- Mental Health Breathing Space and other wellbeing support
How to access support:
- Contact the Financial Welfare Hub for free, confidential advice and guidance
- Explore online tools like the Money Helper benefits calculator and budget planner
- Find information and apply for support directly through the Medway Council website
Who can use this service? All Medway residents who are struggling financially or need help with debt, benefits, housing, or related issues.
Cost: All advice and support provided by the Financial Welfare Hub is free of charge.
Get started: Visit our website or contact us for personalised support. We’re here to help you find the right solution for your needs.
Open to all Medway residents although some grants have statutory conditions attached to them