Enjoy 24-hour peace of mind for you and your loved ones with our Friends & Family service.
This package is designed for people who have friends or family living nearby who can respond in an emergency. At the click of your pendant button, you’ll be instantly connected to our monitoring team, who will notify your nominated contact if you need help.
- Lifeline alarm base unit (with sim card included)
- Lightweight pendant – wear it around your neck or wrist for easy access
- 24-hour call monitoring and prompt contact to your chosen friend or family member in emergencies
- Annual equipment testing for your safety and reassurance
This service is best for those who want extra reassurance and have someone close by who can help in an emergency.
Cost: £5.76 per week – great value for ongoing support and peace of mind.
Our customers regularly tell us how much they appreciate the care, kindness, and quick response times from our team. Weekly visits from responders are often the highlight of their week.
To get started, simply call us, email, or fill out our online enquiry form. We’re here to help you feel safe and supported at home.
All you need to join Reach & Respond is:
An electrical wall socket.
Our latest technology uses a SIM card to make a call to our call centre so do not need a landline.
Reach & Respond helps over 9000 people to stay safe in their own home across the Tees Valley, Hambleton and the North Yorkshire coast.