Reach & Respond: Monitoring & Response

Monitor & Response from Reach & Respond offers you round-the-clock peace of mind, with access to a dedicated team of responders 24 hours a day, 365 days a year. Whether you need help, guidance, or support over the phone, or urgent assistance at home, our team is always ready to respond to emergencies.

What’s included:

  • Lifeline alarm base unit with sim card
  • Lightweight pendant worn around the neck or wrist
  • 24-hour call monitoring and direct contact with responders
  • Annual review of your information
  • No call out fee for emergency callouts

Who is this service for? It’s ideal for anyone who wants extra support, especially if you don’t have someone living nearby who can help in an emergency, or if you simply want the reassurance that help is always available, day or night.

Cost: £8.73 per week

Our service is trusted by families and individuals who value fast, compassionate support. Here’s what some of our customers say:

  • “Thank you so much to the responder for coming to see us. As a family, we appreciate all that you do to keep my family safe. I also appreciate the fast response when my dad fell and broke his hip.”
  • “I wanted to thank the responder for all her help when she came to help my mother when she broke her hip. She supported us by ringing an ambulance and providing us with emotional support and guidance.”
  • “Thank you so much to the responder for all your help and kindness when I had a fall. I don’t know what I would have done without you. You are a life saver.”

Get started: Contact us today to find out more, request a brochure, or make an enquiry. We’re here to help you feel safe and supported at home.

Categories:
Day to day helping hand
Managing a long-term health condition
Mental health
Services for older people
Service access criteria:

All you need to join Reach & Respond is:

An electricical wall socket. 

Our latest technology uses a SIM card to make a call to our call centre so you do not need a landline. 

Reach & Respond helps over 9000 people to stay safe in their own homes across the Tess Valley, Hambleton and the North Yorkshire coast. 

Additional needs catered for:
Vision impairment friendly
Hearing impairment friendly
Learning difficulty friendly
Physical disability friendly
Dementia friendly
Takes place in the client’s home
Waiting list (weeks): 0
Independent Living
Disclaimer: Please note that services on the Joy Marketplace are independent and are not necessarily endorsed by your locality/area.