Kent and Medway Communication and Assistive Technology Service

The Kent and Medway Communication and Assistive Technology Service (KMCAT) provides specialist assessment and support for children, young people, and adults with complex communication needs. Our multi-disciplinary teams help clients access technology and equipment that enables them to communicate, participate, and live more independently.

For children and young people:

• Regional specialist assessment service based in Ashford.
• Works in partnership with schools and families.
• Provides communication and assistive technology solutions to support enjoyment, independence, and achievement.
• Specialist multi-disciplinary approach to assessment, intervention, and review.
• May offer equipment loans to explore effectiveness.
• Clinical engineering and technical support, including repair and maintenance of provided equipment.

For adults:

• Specialist team based in Canterbury.
• Supports people requiring alternative and augmentative communication (AAC).
• Includes occupational therapists, speech and language therapists, teachers, therapy assistants, healthcare scientists, and administrators.
• Expertise in electronic assistive technology (EAT), including bespoke solutions.
• Works with other services (e.g., wheelchair and environmental control services) for integrated support.
• Individually programmed software and equipment.
• Ongoing follow-ups, reviews, and training for clients, families, carers, and local therapists.

How to access:

• Referral required from a health, education, or social care professional.
• Eligibility criteria apply (see service criteria).
• Service operates Monday to Friday, 9am to 5pm.

What people say:

• "Staff were kind and patient and listened to our opinions. Everything was explained clearly and nothing was too much trouble."
• "Great service, as always. Very understanding, knowledgeable and supportive team."
• "Staff were amazing, patient and understanding."
• "Knowledgeable and friendly with a great end result."

Cost: This is an NHS service and is free at the point of use.