Struggling with energy bills? The British Gas Energy Support Fund is here to help households and small businesses across the UK facing financial hardship due to energy costs.
What we offer:
- Energy debt write-off grants worth up to £2,000 for eligible British Gas customers, helping you clear outstanding energy debts.
- Free energy grants and tailored support for households and small businesses.
- Special support for vulnerable prepayment customers – up to £250 of non-repayable credit, awarded automatically if you’re eligible.
- Funding for advice centres and charities across England, Scotland, and Wales, including new drop-in centres and advisors to help you manage your finances and save money on bills.
- Money and energy advice in the community – in-person support at local Post Office pop-ups and other community locations.
- Extra UK-based call centre advisors to help answer your questions and manage wait times.
Who can benefit?
- British Gas customers struggling to afford energy bills.
- Small businesses in need of energy cost support (note: all grants for businesses have now been awarded).
- Anyone seeking free, independent money, benefits, and energy efficiency advice – regardless of your energy supplier.
How to access support:
- If you’re struggling, contact British Gas as soon as possible – the sooner you reach out, the more we can do to help.
- Check your eligibility for grants and benefits using our online tools and advice centres.
- Visit our website for more information and to find your nearest advice centre.
Additional resources:
All advice and support is free of charge. Eligibility criteria for grants may change over time. For the latest information, visit our website or contact us directly.
Categories:
Care at home
Basic necessities (food/clothes)
Family support groups and organisations
Day to day helping hand
Information and advice
Support with housing
Youth support
Additional needs catered for:
N/A
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