Are you missing out on benefits you’re entitled to? Derbyshire County Council’s Welfare Rights Service is here to help you understand and claim the benefits you deserve.
Our friendly team can support you with:
- Benefit checks – making sure you’re receiving your full entitlement
- Guidance on which benefits to claim and how to apply
- Support if your payments are suspended or your claim ends
- Help moving to Universal Credit
- Challenging decisions made by benefit authorities, including preparing appeals and representing you at tribunal hearings
If you disagree with a benefits decision, time limits usually apply, so please seek advice as soon as possible.
How to get help:
- Email us at welfarebenefits@derbyshire.gov.uk
- Call 01629 531535 (Mondays, Tuesdays, and Thursdays, 10am–12pm and 2pm–4pm)
- Print and post the benefit check sheet to: Welfare Rights Service, County Hall Offices, Matlock, DE4 3AG
- If you have a social worker, you can ask them to make a referral
Other local advice: Citizens Advice and Derbyshire Unemployed Workers' Centres can also help, especially with face-to-face appointments and form filling.
If you’re struggling emotionally due to financial stress, you can talk to the Samaritans any time on 116 123.
All support is free and confidential.
Categories:
Benefits advice and assessment
Welfare rights advice
Helping with money