When you need to call 999 but can't talk - the Silent Solution can help. The Silent Solution is a system that filters out large numbers of accidental, or hoax 999 calls while ensuring people can alert police and get help when they are in genuine need but unable to speak.
A recorded message will instruct callers who can't talk to press 55 to be put through to police. Staying silent and not pressing 55 will lead to the call being terminated.
How does it work?
If you need urgent police help but cannot speak, you should:
Dial 999
Listen to the questions from the operator
Respond by coughing or tapping your device, if you can
If prompted, press 55 to let the operator know it's a genuine emergency and you'll be put through to police
Categories:
Social prescribing
Additional needs catered for:
N/A
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