The East Sussex Floating Support Service provides short-term housing-related floating support across East Sussex for vulnerable people, aged 16+, who require support to live independently.
Our team of experienced staff provide flexible, personalised, short-term support including preventing homelessness, managing a tenancy, money management and accessing healthcare. Support will be provided in people’s own homes, via phone or video call, or in community venues.
We support people who are:
- At risk of losing their accommodation. This could include facing eviction because of landlord problems, being in rent or mortgage arrears, causing or experiencing anti-social behaviour, or being subject to domestic abuse, harassment or hate crimes
- Requiring support to sustain their accommodation and live independently. We provide short-term support to resolve housing-related issues such as home adaptations and daily living equipment, reducing energy bills, dealing with utilities arrears, or acquiring suitable white goods and furniture
- Living in temporary accommodation including hostels and bed and breakfasts who need support to access and maintain more sustainable accommodation
- Living in unsuitable accommodation or unsafe situations. For example, if the property is over-crowded, in disrepair or is unsafe, including where there is domestic abuse, or a property is causing a health condition to deteriorate
- Moving into new accommodation. We support people to find suitable accommodation, set up new tenancies and settle into a new home, with tasks such as setting up utilities, acquiring furniture and accessing local amenities and community support
We also signpost individuals and/or carers and family members to health and social care services, education, training and employment providers, and voluntary and community services that will assist with accessing and maintaining housing and living independently.
Eligibility
We welcome referrals for people who are resident in East Sussex, are aged 16 and over, are vulnerable and have support needs due to for example age, disadvantage, disability, substance misuse or ill health, and who are experiencing one or more of the following housing related issues:
- is losing or is at risk of losing their accommodation
- is living in temporary/emergency accommodation
- is living in unsuitable housing
- has no accommodation
- requires resettlement support
- requires support to maintain their independence or is at risk of losing their independence due to their housing situation
- requires support to move to accommodation that will better meet their needs
The Service is not available for people who:
- are street homeless
- are not ordinarily resident in East Sussex, including where people have been placed in temporary or other accommodation in
- East Sussex by another Local Authority