Ferrule Replacement Service

Keep your walking aid safe and effective with free ferrule checks and replacements across Medway.

A ferrule is the small rubber base at the end of a walking stick or walking frame. It provides stability, absorbs shock, and helps prevent slips and falls. Worn ferrules can increase your risk of falling, especially for older adults.

Why check your ferrule?

Worn ferrules can lead to serious injury, loss of mobility, independence, and confidence.
Falls are a major cause of emergency hospital admissions for older people.
Regular checks (every 3 months) and timely replacements help keep you safe.

Where can you get your ferrule checked or replaced for free?

At Medway Council's Walk in the Park sessions, Wellbeing Walks, Physical Activity Courses, Let’s Get Active Medway exercise classes, and Everyday Active sessions.
Any Medway library or community hub.
Selected pharmacies:
- Delmergate Ltd, 21 Shirley Avenue, Chatham, Kent, ME5 9UR
- Medway Pharmacy, 465 Canterbury Street, Gillingham, Kent, ME7 5JL
- Ryders (Paydens), 130 High Street, Rochester, Kent, ME1 1JT
- Hobbs (Medimart), 41 to 43 Wells Road, Strood, Kent, ME2 2PW
Healthy Living Centres: Lordswood, Gillingham, Rainham, and Rochester.
Stop Smoking Advice Centre: 2/2a Railway Street, Chatham, Kent, ME4 4JL
Medequip depot in Rochester: Unit 4 to 5, Rochester Trade Park, Maidstone Road, Rochester, Kent, ME1 3QY

Extra support: Medequip can remove and refit difficult ferrules and adjust prescribed equipment at their Rochester depot.

Environmental impact: Medway Council is working to recycle used ferrules to help the environment and combat climate change.

Who can use this service? Anyone who uses a walking stick or frame in Medway. No appointment needed for most locations. All checks and replacements are free of charge.

Benefits of joining walking groups and classes: