Citizens Advice West Suffolk (Bury St Edmunds)

Citizens Advice West Suffolk is a local charity dedicated to helping people find a way forward. We offer free, confidential, independent, and impartial advice to anyone in need.

Our experienced team can support you with a wide range of issues, including:

  • Money Advice
  • Relationships & Family
  • Housing
  • Legal
  • Goods and Services
  • Benefits & Tax Credits
  • Employment Advice
  • Discrimination

We are here to help you understand your options and make informed decisions, whether you need support with benefits, housing, employment, or family matters. Our advice is always confidential and tailored to your situation.

How to access our service:

  • Get advice by phone, email, or in person – visit our website for details.
  • All support is free of charge and open to everyone.

In April, May, and June 2025, we helped 1,901 people with 7,118 issues. We are proud to be a trusted source of support in West Suffolk.

Service statistics
100% of referrals accepted
Categories:
Benefits advice and assessment
Debt counselling
Financial advice and support
Consumer advice
Homelessness support
Welfare rights advice
Legal advice
Housing advice
Helping with money
Information and advice
Services for older people
Support with employment
Support with housing
Service access criteria:

Our service is open to anyone living in West Suffolk and East Cambridgeshire who needs advice or support. You can access help by phone, email, or in person. No referral is needed.

 

Additional needs catered for:
Wheelchair accessible
Physical disability friendly
Waiting list (weeks): 1
Free advice, confidential, impartial, money advice, housing, benefits, employment, legal, discrimination, family, support
Who can refer: Professional referrals only
Disclaimer: Please note that services on the Joy Marketplace are independent and are not necessarily endorsed by your locality/area.