Citizens Advice West Suffolk (Haverhill)

Citizens Advice West Suffolk is a local charity dedicated to helping people find a way forward, whatever their problem. We offer free, confidential, independent, and impartial advice to anyone in need.

Our experienced team can support you with a wide range of issues, including:

  • Money Advice
  • Relationships & Family
  • Housing
  • Legal
  • Goods and Services
  • Benefits & Tax Credits
  • Employment Advice
  • Discrimination

We are here to help you by phone, email, or in person. Our service is completely free and open to everyone, regardless of background or circumstance. We are committed to providing advice that is independent and impartial, ensuring you get the support you need to make informed decisions.

How to access our service:

  • Call us on 0808 278 7868
  • Visit our website for more information and online advice
  • Contact us to arrange an in-person appointment

In April, May, and June 2025, we helped 1,901 people with 7,118 issues. Let us help you find a way forward today.

Service statistics
100% of referrals accepted
Categories:
Benefits advice and assessment
Debt counselling
Financial advice and support
Consumer advice
Welfare rights advice
Helping with money
Information and advice
Service access criteria:

Our service is open to anyone living in West Suffolk and East Cambridgeshire who needs advice or support. You can access help by phone, email, or in person. No referral is needed.

Additional needs catered for:
Wheelchair accessible
Learning difficulty friendly
Physical disability friendly
Waiting list (weeks): 1
Free advice, confidential, impartial, money advice, housing, benefits, employment, legal, discrimination, family, support
Who can refer: Professional referrals only
Disclaimer: Please note that services on the Joy Marketplace are independent and are not necessarily endorsed by your locality/area.