**Digipals Digital Support Service**
**Overview**
We are pleased to offer the Digipals service for its fourth year, thanks to funding from Wandsworth Council. This initiative provides digital support to older individuals in Wandsworth, addressing the challenges of digital exclusion while enhancing financial literacy and overall wellbeing.
**What We Offer**
Digipals offers friendly, one-on-one digital assistance for older adults in Wandsworth, enabling them to:
- Shop online
- Access information and entertainment on the internet
- Connect with friends and family through emails, video calls, and social media
**Tablet Loan and Remote Support**
We provide tablets equipped with paid-for 4G connectivity for loan periods of up to 3 months, during which participants will receive:
- A minimum of 3 tutorials with our staff and DBS-checked volunteers
- Support available both in-person and via secure remote software
Approaching the end of the loan period, users will receive guidance on purchasing a device and available wifi/data packages. Continued support can be arranged remotely or through group sessions at various libraries in the borough and the Gwynneth Morgan Day Centre.
**Drop-in Support Sessions**
Digipals sessions are held weekly at the Gwynneth Morgan Day Centre, 52 East Hill, SW18 2HJ:
- **Day**: Thursdays
- **Time**: 10:30 AM - 12:00 PM
*Booking is recommended.*
To secure your spot, please contact us:
- **Phone**: 020 8877 8940
- **Email**: digipals@ageukwandsworth.org.uk
**Upcoming Sessions at Local Libraries**
- **Battersea Library**:
- November 29th, 10:30 AM - 12:00 PM
- December 20th, 10:30 AM - 12:00 PM
- January 24th, 10:30 AM - 12:00 PM
- **Southfields Library**:
- December 21st, 10:30 AM - 12:00 PM
- January 18th, 10:30 AM - 12:00 PM
- **Wandsworth Town Library**:
- December 7th, 10:30 AM - 12:00 PM
- January 4th, 10:30 AM - 12:00 PM
- **Tooting Library**:
- December 6th, 10:30 AM - 12:00 PM
- January 10th, 10:30 AM - 12:00 PM
- **Putney Library**:
- December 14th, 1:00 PM - 2:30 PM
- January 11th, 1:00 PM - 2:30 PM
- **Battersea Park Library**:
- December 13th, 10:30 AM - 12:00 PM
- January 17th, 10:30 AM - 12:00 PM
- **Balham Library**:
- November 30th, 10:30 AM - 12:00 PM
- January 25th, 10:30 AM - 12:00 PM
**Referrals for Tablet Loans**
If you wish to refer someone for a tablet loan, please get in touch with Rebecca at:
- **Email**: digipals@ageukwandsworth.org.uk
- **Phone**: 020 8877 8940
**Take Action**
Join us at Digipals and enhance your digital skills! Book your drop-in session or tablet loan today.
Categories:
Services for older people
Service access criteria:
60+
Additional needs catered for:
digipals
