The Silver Line Helpline is a free, confidential telephone service run by Age UK, dedicated to supporting older people aged 55 and over across the UK.
Whether you're feeling lonely, need someone to talk to, or want help accessing support, our friendly team is here for you 24 hours a day, 365 days a year. You can call us for a brief, friendly word or enjoy a longer, enriching conversation—whatever you need, whenever you need it.
- Completely free to call on 0800 4 70 80 90
- Open every day, all day and night
- For anyone aged 55 and over
- Support for loneliness, isolation, or just a friendly chat
Our service was founded to help tackle the feelings of loneliness and isolation that many older people experience. Whether you want to say good morning or good night, talk about your day, or get help accessing support, we're here to listen and help. Many callers tell us that having someone to talk to makes a real difference to their day and wellbeing.
There is always someone here to listen—day or night.
Eligibility: For anyone aged 55 and over in the UK.
- Completely free to call
- No referral needed—just pick up the phone
- Available 24 hours a day, 365 days a year