Newham Council operates two Housing Hubs in Stratford and Canning Town, providing a one-stop-shop for housing-related support and advice.
Our Housing Hubs are open to Council Tenants, Leaseholders, and residents with pre-arranged appointments for our Housing Needs and Supply Teams (Lettings, Temporary Accommodation, and Private Sector Housing). You can visit the hubs to discuss your housing queries face-to-face with our friendly staff and resolve issues in person.
Services available at the hubs include:
- Housing Liaison
- Lettings (appointment only, residents must have a bidding number)
- Income Collection/Rents
- Repairs and Maintenance
- Temporary Accommodation
- Neighbourhood Response
- Resident Involvement
- Private Sector Housing
- Our Newham Money (financial support and advice)
How to access the service:
- Some services (Lettings, Temporary Accommodation, Private Sector Housing) require an appointment. Book by emailing the relevant hub with your name, address, enquiry, and availability, or by contacting an officer directly.
- Council tenants and leaseholders can visit the hub and speak with the receptionist to book an appointment.
- For other services, you can walk in during opening hours. If staff are unavailable, an appointment will be booked for you.
Opening hours: Monday to Friday, 9:30am – 4:30pm (closed 12:30pm – 1:30pm for lunch).
Locations:
- Stratford Housing Hub: 22 Broadway, Stratford, London, E15 4QS
- Canning Town Housing Hub: Ferrier Point, Canning Town, London, E16 1QW
Contact: Email the relevant hub to book an appointment or for more information.
We are committed to supporting Newham residents with their housing needs and look forward to welcoming you at our hubs.